What are JCI, IPD in health tourism?

Accreditation is carried out in two ways, internal (clinical governance: internal quality management system of the hospital) and external (evaluation models outside the organization and internationally, which evaluate the medical centers of the requesting country internationally).
Internal accreditations are mandatory, but external accreditations are optional.


JCI (Joint commission international:





In 1951, the first accreditation institution in the health sector was established under the name of Joint Commission on Accreditation of Hospitals (JCAH). This institute started working in collaboration with American College of Surgeons, American Hospital Association, American College of Physicians, American Medical Association and Canada.
JCI was established by the Joint Commission in 1994 and works with health organizations from more than 100 countries. Today, JCI has a fully trained team of internationally accredited surveyors and consultants operating on five continents.
In fact, JCI is an independent, non-profit organization that accredits and certifies more than 20,500 health care programs and organizations in the United States.

The mission of this organization is to continuously improve health care for the public by evaluating health care organizations and inspiring them to excel in providing safe and effective care of the highest quality and value. One of the functions of this organization is that, in line with its mission, during the accreditation process, it examines the activities of hospitals in response to irreparable errors.
Examples of operational areas of accreditation standards related to the Joint Commission Accreditation Organization include quality improvement and patient safety, and infection prevention and control.
The International Joint Commission operates in various countries in Asia, the Middle East, Africa, Europe and South America. The headquarters of this organization is in Chicago, USA, and it has regional offices, including in Dubai and Singapore.

 


(international patient department) IPD:

 
It is a unit in the hospital whose task is to create the necessary coordination in providing all services to foreign patients and patients with special services.

IPD is the communication desk of the hospital with foreign patients from the first contact to receiving treatment and returning home and receiving post-operative care.
The function of IPD in the country's hospitals, both public and private, includes the following.
1. Responding to patients, whether by phone, email or conference with the attending physician
2. Coordination with the attending physician and hospital units including clinic, paraclinic, operating room, inpatient department, discharge and financial affairs for
Facilitating the process of diagnosis and treatment and communication with the patient referrer.
3. Estimating the approximate cost of treatment and announcing it to the patient before the trip
4. Communication with patient referrer and interaction based on valid contract
5. Coordination with support departments outside the hospital for the services needed by the patient and his companions, including airport reception and escort, hotel, translator and other welfare and tourism needs.